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Monday, 06 September 2010

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Surveys

How would you rate your external IT support company?

	Excellent, they let us know every move and have supplied us with planning for the future
	Really Good, they provide excellent remote support and very intuitive friendly support
	Good, they provide excellent support and have never let us down
	Average, they provide support but have only fixed things they don't get involved with the company
	Reasonable, they fixed the problems we have but they could help more
	Poor, Most problems are fixed but they don't know what we do or how we operate
	Miserable, They don't talk with us much and the level of services and knowledge seems low

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