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Virtual Assistance
Virtual Assistance is a desktop tool which allows our IT support engineers to gain access to a computer at another location remotely and instantly only at the customer’s initiation. Simply clicking on the Virtual Assistance icon enables the customer to connect remotely to a waiting technician at The PC Office.
PC Inventory
PC Inventory reports hardware and software statistics to our database server. Using this system we can detect spyware and installation faults, it can tell us if service packs are up-to-date and when to schedule hardware upgrading.
System Care
System Care keeps an eye on CPU load, memory usage, disk free space and much more. We can analyse the systems you use so we can predict problems and design strategies that will bring forward your IT systems with your business.
Secure Vault
Secure File vault provides a reliable and managed backup system allowing businesses the ability to store their data securely off-site with little or no human intervention. Secure File Vault can hold versions of files for months depending on your solutions space capabilities.
Server Replicator
Server Replicator provides an extreme backup process which takes a time-based image of a hard drive at a given point; this image can be used to entirely replace the hard drive in a matter of minutes. Server Replicator reduces the downtime for installing server software again as it’s already setup!
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